A. Airline Cancellation Charges Per sector / Per person for Domestic Tickets:
Airline | Cancellation Charges |
---|---|
INDIGO | Rs.799 (24 hours to 3 hours prior to flight departure time) | Beyond 24 hours : Rs.499 |
AIR INDIA EXPRESS | Rs.500 (Before 2 hours of schedule flight departure time) |
SPICE JET | Rs.100 (Before 2 hours of schedule flight departure time) |
AIR INDIA | Economy : Rs.999 + GST | Business : Rs.999 + GST (Before 2 hours of schedule flight departure time) |
AKASA | Rs.99 (Before 2 hours of flight schedule departure time) |
ALLIANCE | Rs.3500 (Before 2 hours of flight schedule departure time) | Outside 3 days : Rs.3000 + GST |
B. Agent Charges for Domestic Tickets:
C. Airline Meal and Seat Charges for Domestic Tickets:
Airline | Meal Charges | |||
---|---|---|---|---|
1st Row | Emergency Row | Others Row | ||
INDIGO | 20% off | Rs.2,000 | 30% off (except 1st row) |
30% off (6th row onward) |
AIR INDIA EXPRESS | Complimentary | Rs.650 | Rs.650 | Complimentary |
SPICE JET | Complimentary | Rs.999-Rs.1,299 | Rs.899-Rs.1,299 | Complimentary |
AIR INDIA | Complimentary | Rs.1,000 | Rs.1,000 | Rs.375 |
AKASA | Complimentary | Rs.1,750 | Rs.600 | Complimentary |
ALLIANCE | No Meal | Rs.500 | N/A | Complimentary |
D. Airlines Rescheduling for Domestic Tickets:
Airline | Charges (applicable before 3 hrs from Flight Departure) |
---|---|
INDIGO | Beyond 72 hours – NIL (only fare difference) 3-72 hrs – Rs.299 + fare difference |
AIR INDIA EXPRESS | Nil (Upto 2 hrs prior to departure) |
SPICE JET | Rs.100 |
AIR INDIA | Rs.249 + GST |
AKASA | Nil |
ALLIANCE | Rs.3,000 + GST |
Booking process & Contact Details:
Traveller are required to provide flight options along with Source and Destination with preferred time in an email as mentioned under the contact details of this SOP. The traveller is required to provide their mobile no. and current IEI membership number for verification.
Role | Email ID | Contact Nos. |
---|---|---|
Air Ticket | reservation.ccu@ebixcash.com | 9732121447 / 9733214447 / 9051444147 / 9734614447 |
Accounts / Credit | ccucredit@ebixcash.com | 9477220147 / 9836829280 |
Escalation | gorachand.ganguli@ebixcash.com | 9830406410 |
For booking process and other details download SOP
Disclaimer: IEI shall have no responsibility in case of any dispute between ETL and IEI Corporate Members.